Orbiton Privacy Policy
Effective date: July 1, 2026
Orbiton Inc. ("Orbiton", "we", "us", or "our") is a San Francisco based company that provides investor relations technology, including AI-powered chatbot, research workspace, and analytics tools, to public companies and their stakeholders. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you interact with an Orbiton-powered chatbot, widget, website, research workspace, or related service.
In many cases, Orbiton provides its services on behalf of a public company customer. Where we process personal information on behalf of that customer, we act as a service provider or processor. Where we operate our own website, administer our services, or manage business relationships, we may act as an independent controller.
Information We Collect
Depending on how you use the service, we may collect the following categories of information:
- Chat content: questions, messages, feedback, and other information you submit through the chatbot or research workspace.
- Contact information: name, email address, investor type, company name, or similar details if you choose to provide them.
- Account information: if you create an account, your email address and authentication credentials, plus your saved preferences such as watchlists and conversation history.
- Technical information: IP address, browser type, device type, operating system, referring page, pages visited, timestamps, and general location derived from IP address.
- Usage and analytics information: chatbot interactions, session activity, clicks, preferences, and diagnostic information used to improve reliability and product performance.
- Cookies and local storage: identifiers and preferences used to maintain chat continuity, remember settings, and understand usage of the service.
Account Sign-In Data (Google and Microsoft)
If you choose to sign in with Google or Microsoft, we receive only your basic profile information from that provider: your name, email address, and profile picture. We use this information solely to create and authenticate your Orbiton account, associate your saved watchlist and conversation history with it, and communicate with you about the service. We do not request access to your contacts, files, calendar, email content, or any other provider data, and we do not sell this information or share it with third parties except as described in this policy. You can delete your account and associated data at any time by contacting us at privacy@orbitonfinancial.com. Orbiton's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
How We Use Information
We use personal information for the following purposes:
- To provide, operate, maintain, and improve the chatbot, research workspace, and related services.
- To respond to questions and generate relevant investor relations responses.
- To maintain chat history, session continuity, preferences, watchlists, and user profiles where applicable.
- To provide analytics and usage insights to our public company customers.
- To detect, prevent, investigate, and address fraud, abuse, security incidents, technical issues, and service misuse.
- To comply with legal obligations and enforce our agreements.
- To communicate with you if you request updates, submit contact information, or otherwise ask us or our customer to follow up.
AI Processing
The service may use third-party artificial intelligence models and related infrastructure to generate responses. Chat content and relevant context may be processed by these providers solely to provide the service, improve safety and reliability, and support product functionality, subject to contractual restrictions and applicable law. You should not submit sensitive personal information, confidential information, material non-public information, account credentials, or information you are not authorized to share. Responses generated by the service are for informational purposes only and do not constitute financial advice.
How We Share Information
We may share information with:
- Our public company customers: so they can understand investor questions, respond to inquiries, manage communications, and improve their investor relations programs.
- Service providers and subprocessors: including hosting, database, analytics, monitoring, communications, security, and AI infrastructure providers that help us provide the service.
- Professional advisors: such as legal, accounting, security, or compliance advisors.
- Authorities or third parties when legally required: if necessary to comply with law, legal process, or valid governmental requests, or to protect rights, safety, and security.
- Business transaction parties: in connection with a merger, financing, acquisition, reorganization, or sale of assets, subject to appropriate confidentiality protections.
Cookies, Local Storage, and Analytics
We use cookies, local storage, and similar technologies to operate the service, remember preferences, maintain sessions, measure usage, and improve the service. Your browser may allow you to block or delete these technologies, but some features may not function properly without them.
Data Retention
We retain personal information for as long as reasonably necessary to provide the service, support our customers, comply with legal obligations, resolve disputes, enforce agreements, and maintain security. Retention periods may vary depending on the type of data, customer configuration, legal requirements, and operational needs.
Security
We implement technical and organizational measures designed to protect personal information, including access controls, environment-based secret management, encrypted transmission, monitored infrastructure, logging and error monitoring, dependency management, and least-privilege operational practices. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
International Transfers
Orbiton is based in the United States, and information may be processed in the United States and other jurisdictions where we, our customers, or our service providers operate. Where required, we use appropriate safeguards for international transfers.
Your Privacy Rights
Depending on your location, you may have rights to request access, correction, deletion, portability, restriction, objection, or withdrawal of consent regarding your personal information. You may also have the right to appeal a decision or lodge a complaint with a data protection authority.
If you interacted with an Orbiton chatbot on behalf of a public company, we may refer your request to that company or coordinate with them as appropriate. To submit a privacy request, contact us at privacy@orbitonfinancial.com.
Children
The service is intended for business and investor relations purposes and is not directed to children. We do not knowingly collect personal information from children under the age required by applicable law.
Data Processing Agreements
For public company customers and enterprise partners, Orbiton can enter into a Data Processing Agreement covering processor obligations, security commitments, subprocessors, international transfer safeguards, assistance with data subject requests, and other applicable data protection requirements.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and provide additional notice where required by law.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at privacy@orbitonfinancial.com.